ACCOUNT ACCESS
Reset login, recover an account, update your email, or fix a missing verification message.
VIEW STEPSSUPPORT CENTER
NEED BACKUP? START HERE.
Whether you are locked out, exporting evidence, checking privacy settings, or trying to keep your records organized, this page gets you to the right help fast.
QUICK HELP
Pick the path that matches the thing currently on fire.
EXPORTS & REPORTS
Get help creating PDF timelines, attaching screenshots, or preparing a clean report.
VIEW STEPSBILLING
Manage subscription status, receipts, refunds, or plan changes from your app store account.
VIEW STEPSCONTACT SUPPORT
FASTEST ROUTE
Send the support form with your device, app version, and the last button you tapped before the issue appeared.
URGENT WORKPLACE ISSUE?
Bad Boss support can help with the app, but cannot provide legal advice. For legal deadlines, workplace threats, or safety concerns, contact a qualified professional or local authority.
BEFORE YOU SEND
Check that the app is updated, your device has storage available, and you are using your personal device, not a workplace-managed phone.
PRIVACY FIRST
YOUR RECORDS STAY YOURS
Support will never ask for your full incident log, password, or private workplace evidence just to troubleshoot a general issue.
SHARE ONLY WHAT HELPS
Screenshots of error messages are useful. Names, private recordings, and sensitive documents usually are not.
USE PERSONAL DEVICES
For your own protection, avoid installing or managing Bad Boss on employer-owned or employer-monitored devices.
TROUBLESHOOTING
I CAN'T ACCESS MY ACCOUNT
Confirm you are using the same sign-in method you used when creating the account. If a reset or verification message is missing, check spam, promotions, and blocked senders before contacting support.
MY PDF REPORT WILL NOT EXPORT
Make sure your device has available storage, then try exporting a smaller date range. If one entry is causing the export to fail, mention the date range and attachment type in your support message.
MY INCIDENTS LOOK OUT OF ORDER
Check your device date, time, and timezone settings. If you recently traveled or changed device settings, new logs can appear under a different local time until the device normalizes.
HOW DO I CANCEL OR CHANGE BILLING?
Subscriptions are managed through the app store account used to start the plan. Open your Apple App Store or Google Play subscriptions screen to change, cancel, or view receipts.
CAN SUPPORT GIVE LEGAL ADVICE?
No. Bad Boss helps you organize documentation, but support cannot tell you what to file, whether to resign, or how to handle a legal claim. For those questions, talk with an attorney or qualified workplace advisor.